HealthPRO - Heritage

The Physician Signature Specialist is responsible for ensuring timely completion of physician signature documentation across all assigned locations. This role plays a critical part in maintaining compliance with physician signature processes and serves as a resource and mentor for program managers navigating signature workflows. The Specialist works closely with Compliance and IT and reports directly to the Vice President of the division.

• Full-Time Remote Position 
• Benefits! (medical, dental, vision, life insurance, 401K and more) 
• Hourly Position 

• Facilitate collection of outstanding signature documentation following Advantum's exit, including delayed certification forms and Unsigned Records Forms
• Monitor completion of CliniFax, CliniSign, and Suture Sign processes across assigned sites; escalate at-risk sites to supervisor in a timely manner
• Drive compliance with physician signature workflows and established processes
• Mentor new Program Managers on CliniFax, CliniSign, and Suture Sign processes as needed
• Provide guidance to physicians on CliniSign enrollment and sign-up as needed
• Complete CliniFax process for terminated sites, sites without an assigned Program Manager, and other locations as directed
• Collaborate cross-functionally with Compliance and IT teams to support process integrity
Qualifications
• Experience in healthcare operations, medical records, or a related field preferred
• Familiarity with physician documentation and signature compliance processes a plus
• Proficiency or ability to quickly learn CliniFax, CliniSign, and Suture Sign platforms
• Strong attention to detail with ability to manage multiple sites and deadlines simultaneously
• Effective communicator with the ability to mentor and support field-based staff
• Ability to work independently in a fully remote environment during standard business hours

Preferred - Bachelor’s degree