HealthPro Heritage has a great Cash Posting Specialist position available! This is a full-time, in-office position. Monday-Friday 8 am-5 pm. The Cash Posting Specialist plays a critical role in ensuring the accuracy and timeliness of payment processing within the healthcare revenue cycle helping to optimize cash flow and reduce accounts receivable delays. Our ideal employee would pays great attention to detail, has strong problem-solving skills, and maintains a solid understanding of healthcare billing and payer systems.

Why Choose HealthPro Heritage?

• Purpose-Driven Work: Be part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions. 
• Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
• Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
• Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.
• Competitive Benefits Package: Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!

Join Us in Making a Difference

At HealthPro Heritage, we offer a fulfilling career where you can positively impact lives and achieve personal and professional growth. As a therapist-led, diverse organization, we provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. Join us to be part of a team that values your skills, listens to your input, and makes a meaningful difference in the community.

Payment Posting:

• Accurately post payments, adjustments, denials, and contractual allowances to patient accounts from insurance companies, government payers (e.g., Medicare, Medicaid), and patient payments.
• Ensure all payments are posted in a timely manner according to departmental deadlines.
• Reconcile payments received with corresponding remittance advice (RA) or explanation of benefits (EOB) documents.
• Identify and resolve discrepancies between payments posted and payer remittance advice, working with the billing and collections teams as necessary.

Account Reconciliation:

• Monitor and reconcile daily payment batches to ensure all funds have been properly allocated.
• Investigate and resolve payment discrepancies, including overpayments, underpayments, and unapplied payments.
• Escalate unresolved issues to the appropriate supervisor or manager for further action.

Denial Management:

• Identify payment discrepancies or denials that require further follow-up or investigation.
• Flag accounts for collections follow-up if payments are incorrect or remain unapplied after a set period.
• Work with the collections or billing team to resolve outstanding issues related to denied claims or underpaid amounts.

Reporting & Documentation:

• Maintain accurate and up-to-date records of payments posted, including detailed transaction logs and supporting documentation.
• Generate and maintain reports related to payment posting activity, including daily, weekly, or monthly payment reconciliation reports.
• Provide documentation and support for internal audits or financial reviews as needed.

Customer Service & Communication:

• Provide excellent customer service to internal teams by responding promptly to inquiries related to payment posting and discrepancies.
• Collaborate with other departments (e.g., billing, collections) to resolve issues or clarify payment discrepancies.
• Communicate any recurring payment issues or trends to management for further investigation or process improvement.

Compliance & Quality Assurance:

• Ensure all payment posting activities comply with healthcare regulations, such as HIPAA and payer-specific policies.
• Follow established procedures for cash posting to maintain accuracy and consistency.
• Assist in the identification of process improvements to streamline the cash posting function and reduce errors.

Process Improvement:

• Recommend and implement best practices to improve the payment posting process and reduce the time spent on payment reconciliation.
• Stay current with updates to payer remittance policies or regulations that could affect payment posting.

• Education: High school diploma or equivalent required; Associate’s degree in healthcare administration, finance, or related field preferred.
• Experience with billing or coding certifications (e.g., CPC, CCS, etc.) is a plus, but not required.
• 2+ years of experience in cash posting or a related role within a healthcare revenue cycle environment.
• Familiarity with remittance advice (RA), explanation of benefits (EOB), CARC/RAC codes, and payment posting procedures in a healthcare setting.
• Knowledge of healthcare billing, payer systems, and insurance policies.
• Strong attention to detail and accuracy in data entry and payment application.
• Proficiency in Microsoft Office, especially Excel; experience with healthcare billing software or electronic health records (EHR) systems is a plus.
• Excellent problem-solving skills and the ability to analyze and resolve payment discrepancies.
• Strong organizational skills and ability to manage multiple tasks and deadlines.
• Ability to work effectively both independently and as part of a team.
• Good communication skills, with the ability to work closely with billing, collections, and other departments to resolve issues.