HealthPro Heritage has a great Remote Cash Posting Specialist position available! 

The Cash Posting Specialist is responsible for maintaining the integrity of cash for HealthPRO Heritage (HPH). This role is responsible for ensuring maximum efficiency and accuracy of accounts receivable balances through payment posting, credit and refunds oversight, and daily/weekly/monthly auditing of the offshore RCM Vendor responsible for posting activities. This role acts as a liaison working with internal staff and the Vendor related to incorrect posting and researching missing payments. This role must ensure that all process meet all government mandated procedures for integrity and compliance.

Why Choose HealthPro Heritage?

• Purpose-Driven Work: Be part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions. 
• Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
• Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
• Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.
• Competitive Benefits Package: Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!

Join Us in Making a Difference

At HealthPro Heritage, we offer a fulfilling career where you can positively impact lives and achieve personal and professional growth. As a therapist-led, diverse organization, we provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. Join us to be part of a team that values your skills, listens to your input, and makes a meaningful difference in the community.

• Responsible for maintaining the integrity of cash for HPH
• Responsible for ensuring maximum efficiency and accuracy of accounts receivable balances through payment posting, credit and refunds oversight, and daily/weekly/monthly auditing of the offshore RCM Vendor responsible for posting activities
• Completes daily/weekly/monthly reconciliation processes identifying posting discrepancies and working with Vendor to fix
• Act as a liaison working with internal staff and the Vendor on tasks related to incorrect posting and researching missing payments
• Responsible for patient statement generation and distribution
• Function as a subject matter expert in medium to large size projects and works to create a positive, constructive, and supportive working environment
• Work with other internal Finance team members on cash posting related projects
• Collaborates with HPH RCM leadership and other stakeholders to educate, recommend, and assess operational and system workflows; troubleshoot; and resolve problems, including providing written analyses, explanations and interpretations of findings
• Work with HPH RCM leadership to evaluate the Vendor’s performance metrics
• Make recommendations for functional work streams with proper strategic planning
• Serves as a cash processing subject matter expert to internal team members and the Vendor

• At least seven years of experience in healthcare cash processing, finance, patient accounting and/or physician billing
• Advanced working knowledge of healthcare applications including, but not limited to NetHealth, Waystar, and Payer Portals
• Ability to work independently and possess effective time management skills to permit handling of multiple projects and or tasks
• Proven advanced level abilities in problem management, process analysis, and root cause analysis
• Interviewing/listening skills required to enable talking with individuals and groups about current processes and issues to ask the right questions to yield essential information that will be used to evaluate processes and determine potential solutions.
• Able to excel in a complex, demanding environment with time-sensitive deadlines.
• Proven abilities in problem management, process analysis, and root cause analysis.
• Ability to communicate analysis including trends and opportunities to stakeholders both verbally and through writing
• At minimum, advanced level of proficiency with Window based software, including but not limited to Microsoft Word, Outlook, Excel and PowerPoint
• Excellent organizational and project management skills.
• Highly responsive to manage time effectively, attention to detail, and follow through.
• Strategic thinker with business acumen.
• Superior analytical skills to evaluate information gathered from multiple sources and synthesize into actionable information
• Excellent writing, interpersonal and organizational skills